Proven Cognitive Solutions
for Your Industry
Every year patient numbers are increasing, with information requirements placing a burden on both the front and back-end management systems - both legacy and modern healthcare systems. The healthcare industry is deploying robotics to significantly reduce the time and effort to handle patient scheduling, managing of supply processes such as claims and billing, revenue cycles, regulatory compliance, member enrollment, contract management and improving the healthcare cycle.
Banking & Financial Services
Banking and financial services institutions have been early adopters of robotic process automation and we see the industry scaling robots across their business and adopting more cognitive technologies to augment software robots. Successful use cases are for loan applications, opening of bank accounts, credit-scoring, customer verification, KYC processes, mortgage, loan and investment processing, fraud detection, customer onboarding, human resource processes, regulatory and compliance reporting, account closures, credit card processing and a myriad of retail, investment and business banking operations.
The insurance industry has been operating for more than 100 years and, as such, have many manual processes and legacy systems in place. Robotics, OCR and computer vision enables insurers to quickly deploy robots and select document processing technologies that handle large-scale volumes for claims processing, settlements, assessment report processing, regulatory reporting, customer engagement, new business and underwriting, business analytics and policy administration.
Manufacturers have complex, lengthy process that require a wide variety of human intervention, even with modern ERP systems. Successful use cases that we see being deployed are for bill of materials management and error reduction, logistics automation, operations reporting, ERP automation, supply chain management, production throughput optimisation, inventory management and data migration from legacy systems and spreadsheets.
Government and Public Sector
The public sector has significant untapped potential for automation due to its expansive administration load, citizen engagement and inter-governmental transactions. Typical automations being deployed are for tackling large backlogs, case management, utility bill updates and management, data migration and standardisation, billing and revenue management, shared service automation, error rate reduction, contract administration, human resource administration, budgeting and financial reporting.